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Home | Agenda | Breakout Sys Admin

TUE

Evolution of Change Management within a Global Organization
Andrew Wheeler,
Room : Ironwood 3
Subject : Change Management
Breakout : Sys Admin

Like many companies, Northern Trust started change management with a basic change approval process. Due to regulations and strict controls that were required within IT, change management had to mature very quickly. During this session, Andrew Wheeler will walk you through the evolution of the change management process within a large global organization. This session will be great for anyone doing some form of change management today, and looking at where to head next. You'll also hear about enhancements made to ServiceNow at Northern Trust as part of this evolution.