We're planning 180 sessions of incredible content – from ServiceNow customers, industry gurus, ServiceNow partners, and of course, ServiceNow! We've got 56 massive lab sessions where you will be able to get hands-on with ServiceNow – learn about some of the planned new functionality and how to get the most out of what you are already using in your organization. Register now to be one of the first to reserve your lab seats when they are released in March 2013.

Agenda subject to change. Please check back often for updates.

Saturday, May 11

12:00 PM - 6:00 PM

Registration Opens

Sunday, May 12

7:00 AM - 8:00 AM	Breakfast
8:00 AM - 12:00 PM	Pre-Conference Training – Day 1
12:00 PM - 1:00 PM	Lunch
1:00 PM - 5:00 PM	Pre-Conference Training – Day 1

Monday, May 13

7:00 AM - 8:00 AM	Breakfast
8:00 AM - 12:00 PM	Pre-Conference Training – Day 2
12:00 PM - 1:00 PM	Lunch
1:00 PM - 5:00 PM	Pre-Conference Training – Day 2
6:00 PM - 9:00 PM	Go Live Welcome Reception and Exhibit Hall Opens
8:00 AM - 5:00 PM	Partner Summit

Tuesday, May 14

7:00 AM - 8:00 AM	Breakfast
8:00 AM - 9:30 AM	Opening Keynotes
9:50 AM - 11:50 AM	Breakouts and Labs
11:50 AM - 1:20 PM	Lunch and Exhibit Hall
1:30 PM - 5:40 PM	Breakouts and Labs
5:30 PM - 7:30 PM	Happy Hour and Exhibit Hall

Wednesday, May 15

7:00 AM - 8:00 AM	Breakfast
8:00 AM - 9:50 AM	General Session
10:10 AM - 12:10 PM	Breakouts and Labs
12:10 PM - 1:40 PM	Lunch and Exhibit Hall
1:40 PM - 6:00 PM	Breakouts and Labs
6:00 PM - 8:00 PM	Happy Hour and Exhibit Hall
8:30 PM - 12:00 AM	ServiceNow Knowledge13 Conference Party

Thursday, May 16

7:00 AM - 8:30 AM	Breakfast
9:00 AM - 9:50 AM	Closing Keynote
10:10 AM - 12:10 PM	Breakouts and Labs
12:10 PM - 12:40 PM	Break and Pick-up Lunch
12:40 PM - 2:40 PM	Breakouts and Lab