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Home | Agenda | Keynotes

IT leaders from GE Energy, Bristol-Myers Squibb Company, Intel, Service Stream, KPMG, and more share how they are driving transformation thru IT and into the enterprise. ServiceNow executives Frank Slootman and Fred Luddy share their perspectives on the future of IT and describe how ServiceNow can help you get there. Get inspired and learn how to achieve a state of ITopia. Attend the Knowledge13 keynotes.



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8:00-9:30 TUESDAY MAY 14 Keynotes

The End of No. The Beginning of Now.

Frank Slootman

ServiceNow President and Chief Executive Officer

Transformation is inevitable. IT is more critical to the enterprise now than ever before. But what does transformation mean to IT? And how can IT drive transformation across the enterprise? Frank Slootman, ServiceNow CEO, and IT executives from leading global brands provide answers using powerful illustrations of IT-led enterprise transformation. This is the end of no and the beginning of Now.
Peter Argumaneiz, AIG

VP Tool and Automation

Reggie Acloque, GE Energy

Information Management Leader

Mark Ohrvall, Eli Lilly and Co.

Head of IT Service Integration

Ravi Nannapaneni, Intel

Director of IT

Paul Cassell, NYSE

CIO

Craig Wishart, Service Stream

CIO

Rick Wright, KPMG

Global Cloud Enablement leader

Allison Collop, The Coca‐Cola Company

Global Director of IT

Ves Kjenstad, Bristol Myers Squibb

Executive Director - Service Provider Governance



8:00-9:50 WEDNESDAY MAY 15 Keynotes

The Future of Now
Presenter:

Fred Luddy

ServiceNow Founder and Chief Product Officer

Fred Luddy shares his perspectives on the future of IT and demonstrates the latest ServiceNow cloud infrastructure, IT service automation applications and platform innovation. Fred will also share insights into what ServiceNow is doing to continue to enhance the service experience within IT and across the enterprise. Watch as Fred showcases the ServiceNow Innovation of the Year finalists and crowns the award winner.


8:00-9:50 THURSDAY MAY 16 Keynotes

ITopia
Presenter:

Allan Leinwand

ServiceNow VP and CTO, Cloud Platform and Infrastructure

What would utopia in IT look like? In reality, ITopia is accessible and achievable now. Allan Leinwand, ServiceNow VP and CTO of Cloud Platform and Infrastructure, and a host of ServiceNow experts demonstrate what IT is like in a state of euphoria through the lens of nearly everyone who comes in contact with ServiceNow in an enterprise. Knowledge13 wraps up with the inaugural CreateNow Hackathon awards program. This is your chance to see the many innovations your peers developed in less than a day using the ServiceNow platform.