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Home | Agenda | Breakout New to ServiceNow

WED

Anadarko's Journey to the Service Catalog "New World"
Eric Stewart,
Room : Starvine 3,4 and 5
Subject : Catalog
Breakout : New to ServiceNow

Anadarko Petroleum's wide range of systems and applications for request management have historically resulted in confusion for the end user. In this session, you'll learn how Andarko's recent transition to ServiceNow's Service Catalog has helped the company consolidate several service offerings into one cohesive catalog. You'll also see how the project built a foundation for future service requests, explore some challenges overcome in piloting and releasing service catalog offerings, and find out how Anadarko collects requirements for potential service requests.