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Home | Agenda | Breakout New to ServiceNow

WED

Establishing a Successful CMDB
Harvey Giddens,
Room : Starvine 12 and 13
Subject : CMDB
Breakout : New to ServiceNow

Join Harvey Giddens for a discussion on how to establish a CMDB using ServiceNow. You will learn basic CMDB terminology, key components of a CMDB environment, and lessons learned from Coca-Cola's own CMDB implementation. You will also gain initial exposure to the process and valuable guidance in starting a ServiceNow CMDB implementation for your company.