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Home | Agenda | Lab Sys Admin

TUE

Workflow 102: Building a Practical Application with Workflow
Frankie Thompson, ServiceNow
Room : Juniper 2 and 3
Subject : Workflow
Lab : Sys Admin

This is an intermediate workflow lab that teaches the more advanced principles of workflow design, such as rollbacks, catalog tasks and variables. You will learn to associate a workflow with the service catalog, accept values from a service catalog item and set or manipulate them with workflow. You will learn to manage a service catalog transaction with workflow tasks, approvals and rollbacks. You will also become familiar with debugging techniques available in workflow through logging, validation and error management.

Prerequisites: Workflow Basics lab or equivalent and familiarity with ServiceNow Service Catalog and Request Management.