This site requires JavaScript to be enabled
<>




Convince Your Boss

Download the justification email.

Share Your Innovation

Become the next ServiceNow Innovation of the Year Award Winner.

Learning Overview

See why Knowledge13 is the learning and education event of the year.

Browse Conference Agenda

Choose the sessions that best answer your specific business needs.

Meet the Sponsors

Meet the companies that are reshaping IT at ExpoNow


IE BUMPER

Home | Agenda | Lab Sys Admin

WED

Reporting 201: Identifying and Building Unique KPIs Using the Metric Plugin
Barry Brooks, ServiceNow
Room : Juniper 2 and 3
Subject : Reporting
Lab : Sys Admin

This hands-on lab is designed to teach you how to use the Metric Plugin to identify, design and implement unique metrics and KPIs for use in reporting. We will be designing these metrics using JavaScript and other out-of-the-box components. Bring your JavaScript cheat sheets!

Prerequisites: Must have working knowledge of reporting, metrics and data components. Basic JavaScript capability is recommended.