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Home | Agenda | Lab Development

THUR

Catalog/Request 301: Advanced Automation of Catalog Item Creation and Management
Joe Westrich, ServiceNow
Room : Ironwood 4
Subject : Catalog
Lab : Development

Apply everything you have learned about service catalog administration and automation to create your own self-service catalog item creator and manager. In this lab, you will build the template and structure that allows designated users to seamlessly add their own items to the service catalog.

Prerequisites: ServiceNow Admin training, Catalog/Request 101, 201 or equivalent, and JavaScript for ServiceNow.