This site requires JavaScript to be enabled
<>




Convince Your Boss

Download the justification email.

Share Your Innovation

Become the next ServiceNow Innovation of the Year Award Winner.

Learning Overview

See why Knowledge13 is the learning and education event of the year.

Browse Conference Agenda

Choose the sessions that best answer your specific business needs.

Meet the Sponsors

Meet the companies that are reshaping IT at ExpoNow


IE BUMPER

Home | Agenda | Breakout New to ServiceNow

TUE

On Politics and Tools - Maximizing Your ServiceNow Value by Minimizing Political Risks
Robert Fedoruk,
Room : Starvine 10 and 11
Subject : Process
Breakout : New to ServiceNow

With the acquisition of the most powerful, scalable, and easily implemented ITSM tool, what could possibly go wrong? The same thing that always goes wrong: politics. In this session, attendees will explore common political challenges that jeopardize the strategic placement of ServiceNow among your organization's game-changing applications. The session will dive into several strategic and political factors that influence the success of your implementation, tell-tale danger signs, and most importantly, how to overcome them. With insights from long-standing ServiceNow clients and partners alike, this session will provide value for all levels of ServiceNow usage and experience.