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Home | Agenda | Breakout New to ServiceNow

TUE

Creating an Order Management System at Sony Pictures Entertainment
Melanie Hildebrandt,
Room : Ironwood 3
Subject : Custom apps
Breakout : New to ServiceNow

IT Production Services for Sony Pictures Entertainment currently depends on four different systems to manage its hardware and software asset orders, billing, configuration, deployment, and support. Consolidation of these systems will offer significant financial benefit to Sony Pictures, and so, having already implemented elements of ServiceNow, the consolidation choice is obvious. Come and hear how ITPS is now embarking on a phased approach to consolidate all these legacy systems into ServiceNow - starting with the CMDB.