The Power of ServiceNow at Sea – Patient Care at Work with USNS Mercy

Neill Thornton,

Room : Starvine 10 and 11

Subject : Custom apps

Breakout : New to ServiceNow

With a primary mission to provide rapid, flexible, and mobile acute medical and surgical services to support Marine Corps Air/Ground Task Forces deployed ashore, Army and Air Force units deployed ashore, and naval amphibious task forces and battle forces afloat, ensuring complete management of enterprise operations and systems is truly critical. Find out how the USNS Mercy has become a showcase for putting into practice the IT directives from the Department of Defense. Neill Thornton, CIO, will discuss how ServiceNow has been used and extended to drive efficiencies across and outside of IT, including a system to support their true mission: patient care. Neill will discuss how this was done leveraging the resources available to them on ship and will provide best practices that can be successfully applied to any industry.