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Home | Agenda | Breakout Sys Admin

TUE

Integration Governance: Implementing an Integration Framework at NYSE
Bryan Barnard,
Room : Ironwood 8
Subject : Integration
Breakout : Sys Admin

Since going live with ServiceNow in 2009, NYSE Euronext has seen growing interest from users and business owners to integrate existing applications as well as build new applications based on integrations with ServiceNow. Out of the box, ServiceNow offers an array of options for integrations from direct, import set, scripted, MID server based, SOAP, and JSON web services. The list goes on, but how do you choose which and when to use, and what to do as the integrations multiply? How do you stay on top of the I/O and the potential impact that integrations can have on your ServiceNow environment? This session will cover how NYSE Euronext has navigated these choices and the framework they've implemented to help them manage their integrations.