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Home | Agenda | Breakout New to ServiceNow

THUR

Data Certification - Sustaining the Accuracy of Foundational Data
Glenn Goldman,
Room : Starvine 6 and 7
Subject : Platform Technical
Breakout : New to ServiceNow

In this session, you'll hear how Staples addressed the challenge of having 1500+ applications across the globe needing annual review and signoff of accuracy by their owner in the CMDB - all to be done with 2 configuration management analysts based in the U.S. You'll learn how they were able to use ServiceNow Data Certification to come to the rescue. This session will provide you with a practical approach to validating CIs or any foundational data in ServiceNow as well as drive home the point of who really owns a CI (hint, it is not Configuration Management).