Advanced System Administration - 2 Days

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Room :

Subject : Implementation

Pre-Con Training : Technical

Click here to view the full course outline

What you will learn in this 2-day class

Are you administering a ServiceNow system and need to fine-tune features based on your organization's needs? Want to learn how to automate more of your company processes? This two-day course provides hands-on practice for implementing new workflows and changing system settings.

Good practices around a core set of ServiceNow applications are detailed and applied to course work. Starting with a Requirements document, students implement workflows and system enhancements to their ServiceNow instance.

Who should attend

ServiceNow system administrators and consultants who maintain ServiceNow systems that have been in production for approximately 6-12 months and successfully passed the Certified System Administrator exam.

Prerequisites

• Certified System Administrator
• Students should be able to understand the exercises and labs from lessons 1 – 8 of CodeAcademy's JavaScript Fundamentals course
• Scripting in ServiceNow is highly recommended