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Home | Agenda | Breakout Leadership

TUE

Configuration Management as a Foundation at Agropur
Michael Glenn,
Room : Starvine 1 and 2
Subject : Custom apps
Breakout : Leadership

As part of a larger initiative to transform and modernize its IT operations, Agropur migrated several custom enterprise applications from Lotus Notes to the ServiceNow Automation Platform. In this session, Michael Glenn, IT Director - Architecture at Agropur, will discuss why the company decided to migrate those applications, and how starting with configuration management as a foundation helped refine other ITIL processes in times of organizational change. Attendees will come away with both motivation and specific recommendations for achieving similar successes at their enterprises.