Where do I register for the conference?

• If you are confirmed as a speaker, you will receive a speaker confirmation letter with information about how to register.
• You can register for the conference here.

When do I need to submit my presentation to ServiceNow?

• All speakers must submit their K14 draft presentations for review to their session owner by February 19, 2014 at 9:00 AM PT.
• Final presentations should be sent to the speaker's track owner and are due March 26, 2014 at 9:00 AM PT.

How long do I have to speak?

• All breakouts are 50 minutes in duration. Labs are 2 hours.

When does the conference start?

• Knowledge14 pre-conference training begins Sunday, April 27th at 8 AM. Knowledge14 main conference begins at 8 AM on Tuesday, April 29th.

What is the schedule for K14?

• The detailed agenda will be published in early 2014.

Who is my track owner?

• Labs: Brian Hollandsworth
• Leadership: Michael Dortch
• New to ServiceNow: Alison Quattrocchi
• Sys Admin: Ariel Hall

What is the AV setup in the breakout and lab rooms?

• It will vary from room to room, but in every room there will be a minimum of one projector (resolution: 1920x1080) and one screen (aspect ratio: 16:9). Your presentation will come pre-loaded on a Mac computer.

Can I have video or audio components in my presentation?

• Yes, there will be audio/video capabilities available for presenters.

Will I have Internet access?

• Yes, there will be a hard wired connection at each presenter podium. Additionally, wireless Internet will be provided throughout the event.

What kind of microphones will be available?

• You will be set up with a wireless lapel microphone.

How early do I have to arrive before my session?

• Plan on arriving at least 15 minutes prior to the start of your session so that you can set up your microphone and presentation.

What should I wear?

• Attire for the event is business casual. Please don't feel the need to wear a suit.

What kind of computer will I be given for my presentation?

• ServiceNow will provide Mac laptops with room presentations already pre-loaded for speakers at K14.

When can I rehearse?

• Your session owner will contact you regarding a session review and rehearsal. Please plan on setting aside approximately an hour to review and rehearse your presentation via WebEx.
• ServiceNow will provide rehearsal/preparation room facilities at the Moscone Center.

How many people can my room fit?

• Breakout room capacity will be approximately 250 seats.

Is the room I will be presenting in theater- or classroom-style?

• All breakouts will be presented in a theater-style room..

Do I have to use the Knowledge PowerPoint template provided by ServiceNow?

• Yes - please use the template we've provided to keep the sessions consistent. However, if it is essential that you use another tool/template to create your presentation, please contact your track owner.

Can I use my own computer?

• Please contact your track owner to arrange this prior to arriving at Knowledge14.

Can I use a presentation tool other than PowerPoint?

• For consistency, we would ask that you use PowerPoint. However, if it is essential that you use another tool/template to create your presentation, please contact your track owner.

Will my session be recorded?

• No.

Can I have a co-presenter?

• If you would like to nominate a co-presenter, please inform your track owner. Please note that co-presenters will not receive a speaker pass, and will need a paid registration to attend.